Privacy Policy
Last updated: 2026. This policy explains how UCL Ltd ("we", "us") collects, uses and protects personal data when you use https://ucl.ltd.
Who we are
UCL Ltd, Mopes Lane, Swindon SN5 4HG. Contact us at [email protected] or 01793 772882.
What we collect
When you submit our contact form we collect your name, email address, phone number (if provided) and the message you send us. We use this data only to respond to your enquiry.
Third-party services we use
- Resend — delivers contact form enquiries to our inbox by email. Resend processes the content of your enquiry solely to transmit it.
- Cloudflare Turnstile — verifies that contact form submissions come from a real person, not automated spam. Turnstile may process technical data such as your IP address and browser characteristics.
- Cloudflare — provides hosting, content delivery and security for this website, including essential cookies required for the site to function.
- Google Analytics 4 (GA4) — used only if you accept analytics cookies via our cookie banner. Helps us understand how visitors use the site. See our Cookie Policy for details.
- Meta Pixel (Facebook) — used only if you accept analytics cookies via our cookie banner. Helps us measure the performance of our Facebook and Instagram advertising. See our Cookie Policy for details.
How long we keep data
Contact form submissions are stored securely in our database, in addition to being emailed to our inbox, so that no enquiry is lost if an email fails to send or is filtered as junk. We retain this data for up to 12 months from submission, after which it is deleted.
Your rights
Under UK GDPR you have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at [email protected].
Contact
Questions about this policy should be sent to [email protected].